Payment Policy

Welcome to Quotex. This Payment Policy outlines the terms and conditions governing all financial transactions on our platform, including deposits, withdrawals, fees, refunds, and security measures. By using our services, you agree to abide by the terms described in this policy. Please read this document carefully before making any transactions on quotexx.com.in.

Our goal is to ensure that every financial transaction on our platform is processed smoothly, securely, and transparently. We are committed to providing our users with a reliable and efficient payment experience at all times.

Accepted Payment Methods

Quotexx supports a wide range of payment methods to make it convenient for users across India and internationally to fund their accounts and withdraw their earnings. We continuously work to expand our payment options to serve our growing user base.

The following payment methods are currently accepted on our platform:

• UPI (Unified Payments Interface) – including Google Pay, PhonePe, Paytm, and other UPI-enabled apps
• Net Banking – all major Indian banks are supported
• Debit Cards – Visa, Mastercard, and RuPay cards issued by Indian banks
• Credit Cards – Visa and Mastercard credit cards (subject to bank approval)
• E-Wallets – selected digital wallets approved by our payment gateway
• Cryptocurrency – select cryptocurrencies may be accepted; please check the deposit section for supported coins
• Bank Wire Transfer – available for larger transactions; processing times may vary

Please note that the availability of specific payment methods may vary based on your region, account status, or applicable regulations. Quotexx reserves the right to add or remove payment methods at any time without prior notice.

Deposit Policy

Depositing funds into your Quotexx account is a simple and secure process. To begin trading, users must fund their accounts using one of the accepted payment methods listed above. All deposits are processed in Indian Rupees (INR) unless otherwise specified. It is important to ensure that the payment method used for deposits is registered under your own name to comply with our anti-money laundering (AML) and Know Your Customer (KYC) policies.

Minimum Deposit

The minimum deposit amount on Quotexx is ₹500 (Five Hundred Indian Rupees). This low entry threshold is designed to make trading accessible to a wide range of users, including beginners who wish to start with a smaller initial investment.

There is no maximum limit on the amount you can deposit, although large deposits may be subject to additional verification for security and compliance purposes. Users who wish to deposit amounts above a certain threshold may be required to provide supporting documentation as part of our compliance process.

Deposits made via cryptocurrency will be converted to the equivalent INR value at the time of transaction, based on the prevailing exchange rate on our platform.

Processing Time

Most deposits are credited to your Quotexx account instantly or within a few minutes of successful payment confirmation. However, processing times may vary depending on the payment method used:

• UPI Payments: Instant to 15 minutes
• Net Banking: 15 minutes to 2 hours
• Debit/Credit Cards: Instant to 1 hour
• E-Wallets: Instant to 30 minutes
• Bank Wire Transfer: 1 to 3 business days
• Cryptocurrency: Dependent on blockchain confirmation; typically 15 minutes to 1 hour

If your deposit has not been credited within the expected timeframe, please contact our support team with your transaction reference number for assistance. Do not make duplicate payments without first confirming the status of your original transaction.

Withdrawal Policy

Quotexx is committed to ensuring that users can access their earnings quickly and conveniently. All withdrawals are processed through our secure payment system and must comply with our verification and compliance requirements. Withdrawals will only be made to accounts or payment methods that are registered in the same name as the Quotexx account holder. Third-party withdrawals are strictly prohibited.

Users must ensure their account is fully verified before initiating a withdrawal request. Unverified accounts may face delays or restrictions in processing withdrawals.

Minimum Withdrawal

The minimum withdrawal amount is ₹200 (Two Hundred Indian Rupees). Withdrawal requests below this threshold will not be processed. There is a maximum withdrawal limit per day, which may vary based on your account tier and verification status. Please log in to your account dashboard for the current applicable limits on your account.

Users with higher account tiers or verified professional accounts may be eligible for enhanced withdrawal limits. Contact our support team for more information on increasing your withdrawal limits.

Processing Time

Withdrawal requests are typically processed within the following timeframes:

• UPI Withdrawals: Within 24 hours on business days
• Bank Account Transfer (IMPS/NEFT): 1 to 2 business days
• E-Wallet Withdrawals: Within 24 hours on business days
• Cryptocurrency Withdrawals: 1 to 3 business days, subject to blockchain processing

Please note that withdrawal processing times are measured from the point at which your request has been reviewed and approved. Requests submitted on weekends or public holidays may be processed on the next available business day. Quotexx is not responsible for delays caused by third-party financial institutions or payment processors.

Verification Requirements

To comply with Reserve Bank of India (RBI) guidelines and international financial regulations, all withdrawal requests are subject to identity verification. Users may be required to submit the following documents before a withdrawal can be approved:

• Government-issued Photo ID – Aadhaar Card, PAN Card, Passport, or Voter ID
• Proof of Address – Utility bill, bank statement, or any government-issued document with your current address
• Bank Account Proof – A cancelled cheque or bank account statement confirming your account details
• Selfie Verification – A live selfie or a photo holding your ID for identity confirmation
• Source of Funds Declaration – For large withdrawal amounts, you may be asked to provide details of the source of your funds

Failure to provide accurate and complete verification documents may result in delays or rejection of your withdrawal request. Quotexx reserves the right to request additional documentation at any time as part of our ongoing compliance obligations.

Fees and Charges

Quotexx strives to keep its fee structure transparent and competitive. The following fees and charges may apply to transactions on our platform:

• Deposit Fees: Quotexx does not charge any fees for standard deposits. However, your bank or payment provider may impose their own charges for processing payments.
• Withdrawal Fees: A nominal withdrawal processing fee may be applied depending on the withdrawal method. The applicable fee will be clearly displayed before you confirm your withdrawal request.
• Currency Conversion Fees: If a transaction involves currency conversion, a conversion fee may apply based on the prevailing exchange rate and applicable charges.
• Inactivity Fee: Accounts that remain inactive for a period of 90 consecutive days may be subject to a monthly inactivity fee. Users will be notified via email before this fee is applied.
• Chargeback Fee: In the event of an unauthorized chargeback or dispute initiated by a user, a chargeback handling fee will be applied to the account.

All applicable fees are subject to change. Quotexx will notify users of any significant changes to its fee structure with reasonable advance notice. The most current fee schedule is always available in your account dashboard under the Fees and Charges section.

Transaction Security

The security of your financial transactions is our highest priority. Quotexx employs industry-leading security measures to protect your funds and personal information at all times.

• SSL Encryption: All data transmitted between your device and our servers is protected using 256-bit SSL (Secure Socket Layer) encryption, ensuring that your financial information remains private and secure.
• Two-Factor Authentication (2FA): We strongly recommend enabling 2FA on your account to add an extra layer of protection against unauthorized access.
• Fraud Detection Systems: Our platform uses advanced fraud detection algorithms to monitor transactions in real time and flag any suspicious activity.
• PCI-DSS Compliance: Our payment processing systems comply with the Payment Card Industry Data Security Standards (PCI-DSS) to ensure the safe handling of card information.
• Segregated Funds: Client funds are held in segregated accounts separate from company operating funds, ensuring your money is protected even in unlikely adverse circumstances.

Users are also responsible for maintaining the security of their accounts. Never share your login credentials, OTPs, or payment details with anyone. Quotexx will never ask for your password or OTP over phone, email, or chat.

Failed or Delayed Transactions

Occasionally, transactions may fail or be delayed due to technical issues, network problems, or insufficient funds. In such cases, the following guidelines apply:

• If a deposit fails and the amount has been debited from your account, the funds will typically be returned to your original payment method within 5 to 7 business days, depending on your bank’s policies.
• If a withdrawal is delayed beyond the expected processing time, please wait for an additional 24 hours before contacting support, as some delays are caused by third-party processors.
• If you notice a discrepancy in your account balance following a transaction, take a screenshot of the relevant details and contact our support team immediately.
• Quotexx is not liable for transaction failures caused by incorrect payment details provided by the user, bank outages, or force majeure events.

Our support team is available around the clock to assist you with any transaction-related issues. Please have your transaction ID or reference number ready when reaching out for faster resolution.

Refund Policy

Quotexx operates as a financial trading platform, and as such, refunds are subject to specific conditions. Please read the following carefully:

• Trading Losses: Losses incurred as a result of trading activity are not eligible for a refund. All trades are executed based on market conditions and user decisions.
• Erroneous Deposits: If you have made a deposit in error (such as depositing more than intended), please contact us within 24 hours. We will review your request and process a refund if the funds have not been used in any trading activity.
• Duplicate Transactions: In the event of a duplicate payment caused by a technical error, a full refund will be issued for the duplicate amount after verification.
• Unauthorized Transactions: If you believe an unauthorized transaction has taken place on your account, you must report it to us immediately. We will investigate and take appropriate action, including issuing a refund if the claim is validated.
• Platform Errors: In the rare event that a platform error results in an incorrect deduction or transaction, Quotexx will investigate and resolve the issue within 7 to 10 business days.

All refund requests must be submitted through the official support channel. Refunds, where applicable, will be credited back to the original payment method used for the transaction. We do not issue refunds to third-party accounts or alternate payment methods.

Changes to Payment Policy

Quotexx reserves the right to update, modify, or revise this Payment Policy at any time without prior notice. Changes may be made in response to updates in applicable laws and regulations, changes in our business operations, the introduction of new payment methods or features, or recommendations from financial compliance bodies.

Any significant changes to this policy will be communicated to users via email or a prominent notice on our website. It is your responsibility to review this policy periodically to stay informed about any updates. Continued use of the platform following any changes constitutes your acceptance of the revised policy.

The most recent version of this Payment Policy is always accessible on our website at quotexx.com.in. If you do not agree with any changes, you should stop using the platform and contact our support team to close your account and withdraw any remaining funds.